Veronika Yankov

Branch Manager - VP @Northbrook Bank & Trust

Glenview, IL, US

Entrusted with the vital role of overseeing daily branch operations, my focus lies in managing existing customer relationships and the proactive development of new ones. I engage in seamless collaboration with various lines of business to ensure the banking center\'s growth and profitability are maximized. In addition to my strategic role, I take a hands-on approach to branch operations, tackling responsibilities ranging from hiring and training to scheduling and facility management. In the face of challenges, I step up to administer escalated matters through strategic problem-solving. As a leader, I don\'t shy away from getting into the trenches when necessary, performing Personal Banker duties to support the overall needs of the center. Key Accomplishments: Managed the sales performance of banking center staff through the implementation of coaching sessions, overseeing staff development, and addressing employee performance issues as needed. Established and elevated the bank\'s presence in the local community by participating in networking events and initiating outbound calling efforts to drive branch sales. Coached and developed both new and existing banking professionals within the organization.

Moraine Valley Community College

Associate of Arts - AA