Veronica Zeiger
Customer Success Executive at ICIS | Shaping the world by connecting markets to optimize global resources
- Role
- Customer Success Executive at ICIS
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Veronica Zeiger
With over fifteen years of experience in marketing, sales and customer service, I am…
Experience
Customer Success Executive
Aug 2024 — Present · Houston, TX, US
As a Customer Success Executive, l implement a creative and comprehensive approach to the post-sales customer life-cycle- Collaborating with Marketing, Sales, and Customer Support to deliver product training, marketing collateral, and product rollouts- Collaborating with Sales and Customer Support teams to provide post-sales support leveraging our information solutions- Contributing to the development and improvement of customer support processes and procedures- Developing and implementing customer support strategies to meet business goals and objectives- Providing customer service in English, Spanish, and Portuguese.
Education
Fundação Armando Álvares Penteado
Bachelor's degree
2004 — 2008
University of Houston-Downtown
English Language Institute
2014 — 2015
Insper
Master's degree
2010 — 2012
Beavercreek High School - Ohio
High School
2002 — 2003
Rutgers University
Supply Chain Management Specialization
Escola Superior de Propaganda e Marketing
Short Course
2010 — 2010
Skills
- Admissions
- Marketing Strategy
- Sales
- Social Networking
- Online Advertising
- Planejamento De Mercado
- Market Planning
- Comunicações De Marketing
- Advertising
- Google Analytics
- Wordpress
- Gestão De Relação De Clientes
- Estratégias De Marketing
- Publicidade Online
- Digital Marketing
- Planejamento Estratégico
- Marketing Digital
- Marketing
- Google Adwords
- Publicidade
- Crm
- Public Relations
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