Veronica Sanford

About Veronica Sanford

I have over 15 years of experience in agile coaching, scrum master-project management, audit issue remediation, business continuity, IT security, and database administration, with certifications in SAFe, Leadership, Agile, Project Management and Audit. My mission is to foster agile practices to deliver value to customers and stakeholders, while encouraging a culture of collaboration, innovation, and continuous improvement. I have taught over 100 courses and given presentations on agile methodologies, project management, and IT best practices. I am passionate about learning new technologies and applying them to solve complex problems and enhance user experience.

Experience

1. Multiple Companies

   Jun 2025 — Present · Cincinnati, OH, US

   Interim technical trainer and AI chatbot trainer supporting AI model development, coaching, technical instruction, and short‑term project management while pursuing a long‑term leadership opportunity.Deliver high‑quality data annotation and AI chatbot training, improving model accuracy, clarity, and user experience.* Provide professional development coaching, including stress reduction techniques, guided reflection, and performance improvement strategies.* Serve as a writer and editor, producing clear, concise, and audience‑appropriate content for technical and non‑technical stakeholders.* Teach Python, Data Management, and Cybersecurity as a virtual evening instructor for high school students, fostering early technical literacy.* Facilitate workshops as a speaker and corporate trainer, covering AI strategic adoption, emotional intelligence, and anger management.* Support a small business as a fractional project manager, coordinating short‑term initiatives, improving processes, and ensuring timely delivery.

Education

• Otterbein University

  Masters, Business Administration (MBA); IT and International Business 2005

  2005

• Landmark

  Coursework: The Forum, Advanced, Communication, Advanced Communication, SELP, etc.

• Notre Dame de Namur University

  Bachelor of Arts - BA, Business Administration and Management, General and Psychology

• Life Success Seminars

  Coursework: Basic, IPI, Next Steps, Leadership, Team Building, Self Development

• California State University, Northridge

  Certificate, Electrical Engineering

• Computer Learning Center Los Angeles

  Diploma, Computer Programming and Design

• United Way Cincinnati, Ohio

  BOLD - Board Orientation and Leadership Development

• New Peaks / Peak Potentials / Success Resources America

  Coursework: Train the Trainer, Warrior, Life Directions, Ulimate Relationship Retreat, etc.

Skills

• Integration
• Project Portfolio Management
• Business Process
• Data Warehousing
• Software Project Management
• Itil
• Sql
• Visio
• User Interface Design
• Start-Ups
• Databases
• Pmo
• Pmp
• Leadership
• Disaster Recovery
• Access
• Software as a Service (Saas)
• Unix
• Business Analysis
• Business Continuity
• Data Center
• IT Strategy
• Process Improvement
• Testing
• Sharepoint
• Security
• Enterprise Software
• Enterprise Architecture
• Microsoft Sql Server
• Cross-Functional Team Leadership
• Oracle
• Requirements Analysis
• Db2
• Requirements Gathering
• Program Management
• Software Development
• Project Management
• Information Technology
• Change Management
• Agile Project Management