Veronica Trevino
Senior Project Manager Contractor @The Home Depot
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WORK HISTORY
Senior Project Manager Contractor @The Home Depot
Support strategic internal communications for enterprise-level IT incident management and escalation, ensuring clarity, consistency, and executive alignment during high-stakes situations. Focus on turning complex, technical issues into clear, timely updates for executives, stakeholders, and cross-functional teams.Highlights:Driving strategic communication plans that support incident escalation and resolution.Developing storytelling initiatives that showcase the achievements and impact of the Enterprise Escalation Management (EEM) team.Managing end-to-end project lifecycles, from scoping through execution, to deliver communication solutions that align with enterprise priorities.Conducting gap analysis to identify opportunities for stronger communication workflows and process improvements.Developing and delivering executive-ready presentations for VP and C-level leadership.Using Miro to track, visualize, and streamline projects, keeping teams aligned and accountable.Supporting change management analysis to ensure smooth adoption of new tools, workflows, and strategies.Partnering with cross-functional teams to strengthen communication channels across IT, operations, and leadership.
EDUCATION
Texas State University
Master of Arts (MA), Mass Communication/Media Studies
Texas State University
Bachelor of Arts (BA), Mass Communication/Media Studies
SKILLS
ABOUT VERONICA TREVINO
I’m a strategic communicator and project leader passionate about connecting people…
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