Veronica Mihail

WORK HISTORY

EDUCATION

ABOUT VERONICA MIHAIL

Transforming Quality & Compliance into Strategic AdvantageI’ve spent 10+ years turning messy processes and dense documentation into simple, reliable systems that actually get used. I audit, I clean up, and I build things that make sense to people — not just to compliance checklists. I enjoy the puzzles: spotting hidden risks, creating clear workflows, and setting up practical training so everyone can follow the new way without friction. What I do well Quality & Compliance Audits — find the gaps and fix them Process Design & Optimisation — reduce wasted time, increase clarity Non-Conformance (CAPA) Management — get to root causes and stop repeats Documentation & Risk Management — plain-English procedures and manuals Remote & Async Collaboration — keep things moving across time zones🤔 Need someone nosy?Need someone nosy (in the best possible way) to dig into everything? To deep dive into the tiniest details and build a clear structure from chaos? To produce straightforward process flows, procedures and manuals for each process? To deliver plain-English training that actually gets buy in and makes handovers easy? Then look no further — you’ve found the person who’ll do all that and keep the wheels turning. Selected examples (Situation — Task — Action — Result) Audit visibility— S: audits were fragmented— T: centralise planning— A: built a live audit tracking system— R: full visibility and 100% audit completion. Faster issue resolution— S: non-conformances took too long to close— T: speed up resolution— A: migrated NC data to Jira and created workflows— R: issue resolution 50% faster; analysis time down 75%. Management reporting— S: monthly review prep was manual and slow— T: automate KPIs— A: created automated dashboards— R: prep time reduced by ~90%. Reduce non-conformances— S: recurring quality issues— T: strengthen CAPA & audits— A: designed CAPA + internal audit process— R: non-conformances reduced ~30%.🤝 Want to see more projects or hear the backstory on any of these? Get in touch and I’ll happily share case studies or walk you through the details. I am now looking for a remote or hybrid opportunity where I can apply my skills to help organisations achieve compliance excellence while optimising operational processes. 🤝 Let’s connect and discuss how I can contribute to your team!