Veronica Pruett
Services Scheduling Manager at Mobile Fire Extinguisher, Inc.
- Role
- Services Scheduling Manager at Mobile Fire Extinguisher, Inc
- Location
- Costa Mesa, CA, US
- LinkedIn followers
- 500 followers
About Veronica Pruett
SUMMARY OF QUALIFICATIONS• Experienced in enterprise technical support engineering• Strong organizational and problem solving skills in a fast paced environment• Confident Team leader to successfully and efficiently attend to customer needs and satisfaction• High standard of work ethics• Highly motivated - Exceptional communication practices• Detail oriented and a skilled multi-tasker• Prioritize and balance workload commitments within defined schedules• Support global services organization: development, professional services, and support engineers• Strong negotiator, ensuring implementation of correct and feasible service plans• Flexible and client-focused collaborator, understanding target customers• Thrive on challenges, managing projects, understanding full product portfolio and support strategies• Broad knowledge of resources and tools for resolving problems and overall support activities• Partner with large teams across multiple cultures and organizational levelsTECHNICAL SKILLSPlatforms: Windows 2003, 2008, 2012 Server, AIX, HP, SolarisDatabases: Oracle, Microsoft SQL Server, IBM DB2Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OutlookYou can connect with me directly via email - p••••••••@gmail.com.
Experience
Services Scheduling Manager
Feb 2019 — Present
Education
Kansas State University, Manhattan Kansas
Bachelor’s Degree
Skills
- IT Service Management
- Solution Architecture
- Enterprise Architecture
- Service Delivery
- Cloud Computing
- Software Project Management
- Disaster Recovery
- Service Management
- Itil
- Integration
- Requirements Analysis
- IT Strategy
- Vendor Management
- Business Intelligence
- Pmp
- Sharepoint
- IT Operations
- Project Delivery
- Data Center
- Troubleshooting
- IT Management
- Virtualization
- Professional Services
- Incident Management
- Project Portfolio Management
- Sla
- Sap
- Outsourcing
- Project Management
- Technical Support
- Program Management
- Business Analytics
- Enterprise Software
- Business Process Improvement
- Customer Relationship Management (Crm)
- Leadership
- Customer Service
- Microsoft Office
- Software as a Service (Saas)
- Agile Methodologies
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