Veronica Boreland
Owner | Certified Professional Career Coach, Certified Professional Résumé Writer
- Role
- Crisis Care Control Specialist at Grassroots Crisis Intervention Center
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
About Veronica Boreland
With over 25 years of experience in career development and crisis intervention, I am a seasoned career coach with a proven track record of guiding individuals towards their career goals. I am a Certified Professional Résumé Writer, Certified Professional Career Coach, Certified Digital Career Strategist, and Myers-Briggs Type Indicator® Certified Practitioner, with expertise in career exploration, job search strategies, workforce development, and rehabilitation counseling. I also have more than 15 years working in crisis intervention managing multiple crisis hotlines and providing face to face intervention to people in various stages of crisis.My passion is to help individuals identify and harness their strengths to achieve their career goals. I use personalized strategies that align with their goals, skills, and competencies. I stay up to date with labor market trends, best practices, and new opportunities. I mentor, coach, define objectives, develop plans of action, and deal with any challenges along the way. I thrive on seeing the success of the clients I serve, whether it is landing their dream jobs, making seamless career transitions, or achieving new beliefs in themselves.
Experience
Crisis Care Control Specialist
Grassroots Crisis Intervention Center
Jan 2007 — Present · Columbia, MD, US
Manage crisis hotlines including Grassroots Crisis Hotline, 988 Suicide and Crisis Lifeline, Maryland Youth Crisis Hotline, Domestic Violence and Sexual Assault Line, and respond to callers by completing a full assessment to determine need and best intervention possible.Provide necessary intervention for suicidal persons including conducting lethality assessments, tracing calls, sending police rescue, requesting emergency petition and arrange follow up or other referrals as needed.Complete client/case related documentation clearly thoroughly and in accordance with agency and statutory procedures and guidelines
Education
Iona University
Bachelor's degree
New York University
Master's degree
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