Veronica Wycliffe
CRM, Customer success/ service/ retention- client handling.
- Role
- Customer Service Analyst at ADP India
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Veronica Wycliffe
I am a skilled CRM; client success; customer services and market research professional…
Experience
Customer Service Analyst
Aug 2024 — Present
Delivered exceptional customer service by resolving complex issues related to payroll, benefits.Coordinated project tasks, managed timelines, and achieved milestones, demonstrating strong project management skills. • Assisted clients with the tax compliance as per the IRS and state requirements in the US, payroll and their business requirements when handling the payroll related inquiries and concerns. Demonstrated strong capabilities in reviewing client requests and contracts, diagnosing issues, and effectively prioritizing tasks in highpressure situations, coupled with exceptional interpersonal skills
Education
Oriental Institute of technology Indore M.P
Engineer’s Degree, Electronics and Telecommunication
2009 — 2013
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