Veronica Vasquez
Customer Service Team Lead @Burberry
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WORK HISTORY
Customer Service Team Lead @Burberry
Drive individual and team sales goals by executing retail-led strategies and fostering strong client relationships. • Uphold Burberry’s luxury brand image through the consistent application of training, visual standards, and customer experience expectations. • Maintain detailed client book and conduct follow-ups through Cultivate CRM system. • Ensure operational excellence with daily floor readiness, replenishment, and merchandise presentation.
ABOUT VERONICA VASQUEZ
Masterful at empowering teams in providing remarkable customer service. Ability to manage large-scale event coordination with adaptability and professionalism. Tend to evoke smiles and laughter in interactions, which brings a sense of ease into the work environment. Possess a naturally team-oriented demeanor, which enables effectiveness and the desire to unilaterally accomplish goals. Keen attention to detail and takes initiative to contribute to overall success of company. Results oriented, business driven sales manager with a reputation for leading and developing sales successes. Design and implement enhancements to streamline business processes, increase sales, and improve everyday life. Language: English, Spanish
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