Veronica Vasquez

Service Lead

Role
Customer Service Team Lead at Burberry
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Veronica Vasquez

Masterful at empowering teams in providing remarkable customer service. Ability to manage large-scale event coordination with adaptability and professionalism. Tend to evoke smiles and laughter in interactions, which brings a sense of ease into the work environment. Possess a naturally team-oriented demeanor, which enables effectiveness and the desire to unilaterally accomplish goals. Keen attention to detail and takes initiative to contribute to overall success of company. Results oriented, business driven sales manager with a reputation for leading and developing sales successes. Design and implement enhancements to streamline business processes, increase sales, and improve everyday life. Language: English, Spanish

Experience

  1. Customer Service Team Lead

    Burberry

    Jun 2023 — Present

    Drive individual and team sales goals by executing retail-led strategies and fostering strong client relationships. • Uphold Burberry’s luxury brand image through the consistent application of training, visual standards, and customer experience expectations. • Maintain detailed client book and conduct follow-ups through Cultivate CRM system. • Ensure operational excellence with daily floor readiness, replenishment, and merchandise presentation.

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Veronica Vasquez — Customer Service Team Lead at Burberry in Los Angeles, CA, US | Unifers