Veronica Tatum

Lead Network Process & Quality @ AT&T | Process Development & Compliance

Role
Guest Advocate at Target
Location
Dallas-Fort Worth, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Veronica Tatum

At AT & T, as Lead Network Process & Quality, bring over 4 years of expertise in sourcing, contract negotiation, and stakeholder alignment within regulated environments. Work closely with cross-functional teams to standardize processes and optimize procurement strategies for RAN, Mobility, and Construction Network Infrastructure teams. Proficiency in contract law and benchmarking contributes to streamlined deal execution and reduced supply risks for critical components. Current focus includes enabling operational efficiencies in mobility, virtualization, and cloud initiatives while ensuring consistency and compliance across processes. Partner with teams to translate complex technical requirements into actionable strategies, fostering collaboration and innovation. Committed to delivering strategic supply chain value by leveraging data-driven decision-making and collaborative problem-solving.

Experience

  1. Guest Advocate

    Target

    Oct 2019 — Present · US

    Created a welcoming environment by authentically greeting every guest, enhancing their shopping experience. • Engaged guests in meaningful conversations to tailor service and promote brand launches and events. • Trained new team members on efficient scanning and bagging practices, ensuring compliance with food safety standards.

Education

  • Southern University and Agricultural and Mechanical College at Baton Rouge

    Bachelor of Computer Science, Computer and Information Sciences and Support Services

    1988 — 1994

  • PMI Dallas Chapter

    Certification, Project Management

    2014

  • IT University Online

    CCNA, SMAC, MS Office Certifications, Sourcing & Procurement, Contracts, RAN/mobility, virtualization and cloud.

    2015

  • Colorado Technical University

    Master of Science in Management, Information Technology Project Management

    2014 — 2015

Skills

  • Switches
  • Mpls
  • Voip
  • Data Center
  • Dsl
  • Microsoft Office
  • Administrative Office Support
  • Excellent Change Management and Psap/Post Mortem Coordinator.
  • Cisco Technologies
  • Ethernet
  • Leadership
  • Technical Recruiting
  • Wireless
  • Call Centers
  • Ip
  • Customer Escalation Management
  • Team Building
  • Management
  • Managed Services
  • Technical Writing
  • Telecommunications
  • Customer Service
  • Project Management
  • Network Administration
  • Sql
  • Networking
  • Technical Support
  • Sdlc
  • Remote Troubleshooting
  • Troubleshooting
  • Process Improvement
  • Vendor Management
  • Computer Network Operations
  • Emerging Technologies
  • Data Management
  • Supervisory Skills
  • Rdbms
  • Cloud Computing
  • Big Data
  • Program Management

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Veronica Tatum — Guest Advocate at Target in Dallas-Fort Worth, TX, US | Unifers