Veronica Saldanha
Project Manager at Tech Mahindra (formerly Mahindra Satyam)
- Role
- Project Manager at Tech Mahindra
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Veronica Saldanha
15 years of experience in the analysis, design, development, implementation and management of full life cycle commercial applications. Over the last 3 years have played a leadership role in transformation of service fulfillment stack - activation quad play services(Mobile-2G/3G, VoIP, Residential Voice/Telephony, DTV, IPTV) in leading Telco in Netherlands.
Experience
Project Manager
Jan 2008 — Present · Mumbai, IN
Manage work stack and resource allocations for the team of 25+ professionals including both Development as well as Maintenance work. •Conduct Quarterly planning reviews with Customer Managers. •Represent project in various discussions / calls with Customer platform lead and delivery managers on new implementation strategies. •Manage release deployment for all products (MVNO, VoIP APP, Residential Voice, Telephony, Internet and DTV) deliveries, track and monitor the same till closure along with Team leads. •Accountable for all deliveries in MVNO, VoIP APP, Residential Voice, Telephony, Internet and DTV to be as per the defined cost, time and Quality. •Manage and resolve various issues and escalations. •Conduct release retrospective within the team and identify lessons learnt. •Ensuring compliance to various standards like SDK (Software Development Kit) and SIT (System Integration Testing) set by customers. •Accountable for all the technical documentations like estimations/design /coding /testing guidelines and checklists, of the project are followed properly and ensure that these guidelines / artifacts are updated periodically. •Ensuring continuous improvement in the project by doing defect prevention and service improvement planning. •Accountable for planning & conducting the knowledge transfer sessions for the entire team. •Plan and impart training to team members •Maintain communication with internal stake holders like Design, Development, E2E CIT, and Environment support team across multiple vendors for delivering desired outcomes. •Build excellent rapport with Customer managers by providing support and adherence to timelines and quality for the deliveries and better understand customer needs. •Requirement Analysis – Understanding the client requirements. •Verification of the configuration management •Managing risks and issues. Audit risk response tracker at regular intervals
Education
Holy Cross Convent High School
High School
1979 — 1992
Skills
- Provisioning
- Telecommunications
- System Integration
- Project Management
- Sdlc
- Requirements Analysis
- Requirement Analysis
- Business Analysis
- Quality Assurance
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