Veronica Potapovich

About Veronica Potapovich

I am a seasoned professional in the property restoration industry, specializing in detailed estimating and cost management using Xactimate. With a deep understanding of restoration processes and insurance claims, I am skilled in accurately assessing property damage, preparing detailed cost estimates, and streamlining project timelines to ensure efficient and profitable outcomes. My background includes managing comprehensive restoration projects, coordinating with clients and insurance carriers, and leading teams to meet both industry and client standards.In my current role, I oversee the entire estimation process, from initial inspection and documentation to final claim submission, ensuring accuracy in every detail. I also lead resource allocation and crew coordination, working closely with production teams to ensure all estimates are executed smoothly and align with project budgets and timelines. My commitment to precise communication and proactive issue resolution ensures seamless project flow and high client satisfaction.In addition to my technical responsibilities, I build and maintain essential relationships with insurance adjusters, clients, and other industry professionals, fostering connections that drive business growth and reliability.Key Responsibilities:• Lead the estimation process for property damage claims, utilizing Xactimate to generate detailed, accurate cost assessments for labor, materials, and additional expenses.• Perform site inspections and create comprehensive scopes of work to align with insurance requirements and industry standards.• Maintain open communication with clients, insurance carriers, and stakeholders, providing updates and addressing inquiries throughout the project.• Review and finalize estimates and work orders, ensuring consistency with company policies and compliance with industry standards.• Collaborate with production teams and supervisors to ensure project estimates are executed accurately and on schedule.• Address on-site issues and assist with hands-on tasks when necessary to maintain project momentum and resolve challenges.Certified by IICRC and NORMI, I am dedicated to upholding industry standards and continuously improving processes to achieve operational efficiency. My extensive Xactimate expertise and comprehensive restoration knowledge position me as a reliable leader, committed to driving both project success and client satisfaction.

Experience

1. Property Claims Administrator

   Handdii

   Jan 2025 — Present