Veronica Keller

Senior Director, Operations @Mitchell International, Inc.

San Antonio, TX, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2023 — Present

Senior Director, Operations @Mitchell International, Inc.

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SKILLS

Account ManagementCustomer RetentionEnterprise SoftwareMitchell SmartadvisorCustomer ServiceSaasStrategic PlanningSalesforce.comManagementTeam BuildingProcess ImprovementBusiness AnalysisMicrosoft OnenoteBusiness Process ImprovementCustomer SatisfactionInsuranceLeadershipMicrosoft Office

ABOUT VERONICA KELLER

With over 10 years of experience in operations management at Mitchell International, a leading provider of technology solutions for the automotive industry, I am passionate about enhancing operational efficiency, quality, and customer satisfaction. As the Senior Director of Operations, I oversee the bill review processes, productivity, and inventory management for the company, ensuring compliance with industry standards and regulations. I also lead a team of who collaborate with cross-functional stakeholders to identify, implement, and monitor process improvement initiatives, using Lean Six Sigma methodologies and tools. I am always eager to learn new skills and best practices, and I hold a Lean Six Sigma Green Belt Certification from GoLeanSixSigma.com. My goal is to leverage my expertise in operations management and process improvement to help Mitchell International achieve its vision of transforming the future of cost savings in the cost containment area for our customers.

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