Veronica Lewis
IT Hosting Operations and Applications
- Role
- IT Hosting Operations and Application Manager at E2open
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Veronica Lewis
Senior IT Manager with global management experience in the Telecommunications, Network and Information Technology industries. Results oriented, customer focused, with a proven track record for staff development, performance management, training and coaching highly skilled teams that drive service levels, customer service, quality and productivity initiatives across IT and Network applications, products and services. Manage projects / teams in research, design and implementation of software systems. Builds strong alliances with clients, vendors and business partners through implementation of time-saving procedures and process improvements. Demonstrated achievements in:• Software, Applications and Operations Management • Organizational Leadership • IT Change / Release / Incident & Problem Management• Implementation Management• Strategic Planning• Project / Program Management (Waterfall, Agile and Hybrid Methodologies)• Leadership and Team Building • Continuous Improvement (Six Sigma / CMMI / Lean /Sarbanes Oxley (SOX), ITIL, PCI)• DevOps• Enterprise Resource Planning (ERP)• Customer Relationship Mgt (CRM)
Experience
IT Hosting Operations and Application Manager
Oct 2022 — Present
Education
Keller Graduate School of Management
MPM, Master of Project Management
Alverno College
BA, Business Management Information Systems
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