Veronica Contin
Manager of Customer Success @TEAM Risk Management Strategies
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WORK HISTORY
Manager of Customer Success @TEAM Risk Management Strategies
San Diego, CA, US
EDUCATION
University of Pittsburgh
Bachelor of Arts (BA)
University of San Diego
Master of Business Administration - MBA
IES Abroad
Study Abroad Program: Rabat, Morocco
CIEE Council on International Educational Exchange
Study Abroad Program: Ferrara, Italy
ABOUT VERONICA CONTIN
Experienced Customer Success Manager with a proven track record of increasing Net Recurring Revenue across portfolios of enterprise and high-touch customers in the SaaS space. I build trusting customer relationships via genuinely understanding customers\' business goals, advocating for their needs across the organization and throughout the product lifecycle, empowering them with personalized product education, and closing feedback loops. My collaborative approach to problem solving and proactively managing potential risks to successful outcomes enables me to deliver increased customer loyalty, retention, and growth with SaaS products across a variety of industries.
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