Veronica Hoffman

Emotionally Flexible Customer Service Super Hero

Role
Client Services Team Lead at Tradebloc Inc
Location
Las Vegas, NV, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Veronica Hoffman

I am passionate about NLP, life-hacking, project efficiency, and customer service. Fully…

Experience

  1. Client Services Team Lead

    Tradebloc Inc

    Nov 2020 — Present

    I am currently a Client Services team lead, assisting clients in many capacities. My major tasks include walking clients through the use of technology, updating documents, maintaining client files, as well as supporting them through phone and email. I also offer support through client escalations to achieve satisfaction.

Education

  • University of Nevada-Reno

    Human Development and Family Studies, General & English Writing Minor

Skills

  • Customer Service
  • Community Engagement
  • Marketing
  • Marketing Strategy
  • Event Planning
  • Guided Tours
  • Wordpress
  • Strategic Planning
  • Microsoft Office
  • Event Management
  • Social Media Marketing
  • Management
  • Public Speaking
  • Social Media
  • Blogging
  • Nonprofits
  • Neuro-Linguistic Programming (Nlp)
  • Leadership
  • Mailchimp
  • Community Outreach
  • Social Networking
  • Appointment Scheduling
  • Entrepreneurship

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Veronica Hoffman — Client Services Team Lead at Tradebloc Inc in Las Vegas, NV, US | Unifers