Vern Meyer
ServiceNow Developer | ITSM | ITAM | CSA | ITIL
- Role
- Servicenow Developer at Puget Sound Naval Shipyard
- Location
- Bremerton, WA, US
- LinkedIn followers
- 500 followers
About Vern Meyer
Hello! I\'m an experienced IT professional with over 13 years of industry experience…
Experience
Servicenow Developer
May 2024 — Present · US
As a Senior ServiceNow Developer, I played a key role in transforming our IT Service Management (ITSM) and IT Asset Management (ITAM) processes. I was responsible for designing, developing, and implementing ServiceNow solutions that streamlined workflows, improved efficiency, and enhanced the user experience. Key accomplishments include: Automated Critical Processes: Developed and deployed over 30 Service Catalog items using ServiceNow Flow Designer, automating request fulfillment and reducing manual effort.Improved Process Efficiency: Identified and implemented automation opportunities within existing ITSM processes, resulting in the optimization of over 10 processes via ServiceNow Flows.Integrated Key Systems: Designed and implemented robust integrations between ServiceNow and critical systems, including SolarWinds, MECM (Microsoft Endpoint Configuration Manager), Active Directory, and LDAP, ensuring seamless data flow.Platform Expertise: Leveraged deep knowledge of ServiceNow ITSM and ITAM modules to deliver innovative solutions that met business needs.Solution architect: Mentored jr team members with solutions to ServiceNow design standards.Custom Application Development: Developed custom ServiceNow applications to address unique business requirements and extend platform functionality.
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