Vidish Verma

About Vidish Verma

I am a results-driven Information Technology & Hyperautomation Leader with over 12 years of experience architecting and scaling enterprise-wide digital transformation programs. My core focus is on converting complex business objectives into scalable technology roadmaps that deliver measurable financial and operational value. My expertise lies in AI, project management, global stakeholder management, vendor collaboration, and cybersecurity, all aimed at enhancing operational efficiencies and fostering business growth.Throughout my career, I have showcased my strength in program governance, technology strategy, and platform ownership. I excel at converting business objectives into scalable roadmaps and ensuring that risk, compliance, and cybersecurity controls are embedded into every solution. I am recognized for leading cross-functional teams and building high-performance groups that consistently exceed operational and financial targets. My unique blend of technical depth, business acumen, and stakeholder leadership allows me to drive process modernization and sustainable enterprise value across various functions.Key Achievements- Led large-scale technology simplification programs, resulting in annual savings of 4 million Euros-Delivered large agentic AI enabled programs across Customer Operations resulting in more than 15 FTE savings-Delivered over 400 enterprise automations annually, eliminating more than 3 million manual work hours across business operations- Built and governed a large-scale Azure-based automation platform supporting over live automations with 98% operational resiliency- Established governance frameworks for automation solutions, reducing operational and security exposure by 20%.

Experience

1. Lead

   Unilever

   Apr 2023 — Present · Bengaluru, IN

   Enterprise Hyperautomation Strategy: Spearhead the evolution of enterprise-wide hyperautomation programs, integrating diverse business functions and complex technology platforms to drive digital maturity.Agentic AI & Intelligent Automation: Lead the end-to-end delivery of agentic-enabled solutions, from strategic opportunity identification to AI-driven optimization.Global Delivery Leadership: Orchestrate a global delivery model of 100+ consultants, ensuring the high-volume execution of automation initiatives aligned with core business priorities.Operational Governance: Design and govern the automation platform operating model, establishing rigorous standards for architecture, intake prioritization, and lifecycle management.Executive Stakeholder Management: Partner with Finance, Supply Chain, and Cybersecurity leadership to translate complex business requirements into scalable, future-ready digital solutions.Strategic Roadmap & Innovation: Define the long-term technology roadmap for RPA, AI, and GenAI, ensuring total alignment with enterprise architecture and the broader digital transformation strategy.Commercial & Vendor Excellence: Oversee global vendor engagements and commercial performance management to optimize delivery outcomes, cost-efficiency, and service quality.Achievements- Implemented product-based automation delivery models that improved user experience, adoption, and release velocity across multiple business units- Led large scale technology simplification programs by moving to future fit platforms resulting in annual savings of 4Mn Euros- Delivered large agentic AI enabled programs across Customer Operations resulting in more than 15 FTE savings- Established governance, risk, and compliance frameworks for automation solutions, reducing operational and security exposure by 20%- Drove continuous improvement initiatives, enhancing platform stability, scalability, and maintainability across automation solutions.

Education

• National Institute of Technology Warangal

  Bachelor of Technology (B.Tech.), Electronics and Communications Engineering

  2008 — 2012

• Indian Institute of Management, Kozhikode

  Post Graduate Degree in Management, Business Administration and Management, General

  2015 — 2017

Skills

• C
• C++