Ankita V.
Architect + PMO | Digital Transformation in AEC Client Solutions & SaaS Strategy | Woman in STEM
- Role
- Customer Success Manager at Infurnia
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ankita V.
Architect by training. Tech Strategist by choice. Human-centered by nature.For a decade, I have orchestrated the transition from physical blueprints to the complex SaaS ecosystems that power them. I help enterprises build digital foundations engineered for long-term operational resilience.Core Domains of Mastery:Architectural Synthesis: Applying structural logic and spatial intelligence to solve complex business and workplace challenges.Technical Success: Driving product adoption through \"Technical Empathy\"- aligning software capabilities with the user’s professional craft.Operational Precision: Mastering PMO workflows and precision negotiation to streamline delivery without compromising stakeholder value.Future-State Strategy: Integrating AI-driven design and sustainable business models to ensure ethical, scalable growth.On the personal side, I advocate for eco-sustainability, love dabbling in languages, culinary heritage, and arts, and find balance through wellness, outdoor sports, and mindful yogic routines. I believe in designing not just spaces or systems but a life and career of meaningful impact.I’m currently looking to connect with visionaries in the AEC-Tech space who believe that technology should be as well-designed as the buildings we live in.Always happy to connect, collaborate, or contribute, professionally or purposefully.
Experience
Customer Success Manager
Nov 2023 — Present · Bengaluru, IN
Defined customer journey strategies that significantly enhanced client engagement and retention. • Managed a diverse portfolio of over 30 clients, achieving a 20% increase in Net Revenue Retention (NRR). • Implemented feedback-linked automation tools, improving operational efficiency by 30%. • Cultivated strong relationships with clients to ensure their needs were consistently met and exceeded.
Education
Dr. A.P.J. Abdul Kalam Technical University
Bachelor of Architecture - BArch, Architectural and Building Sciences/Technology
St Mary's School
Junior High School , ICSE Board - CGPA 9
City Montessori School
ISC & ICSE, High School/Secondary Certificate Programs CGPA 8.5
Jamia Millia Islamia
Master of Architecture - MArch, City/Urban, Community and Regional Planning
CEPT University
Architectural and Building Sciences/Technology
Skills
- Project Management
- Presentations
- Microsoft Office
- Construction Management
- Green Building
- Revit
- Urban Planning
- Architectural Design
- Sustainable Design
- Urban Design
- Procurement
- Architecture
- Interior Design
- Photoshop
- Sketchup
- Project Planning
- Autocad
- Residential Design
- Design Research
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