Vera H-C Chan

About Vera H-C Chan

By day: connecting publishers to global audiences. All other hours: fiction author. Always in search of the best way to tell a story. I\'ve worked at the world\'s biggest online destinations with a reach of billions. A passionate advocate for audiences and publishers, I\'ve had a front-row seat on trends in mass communication, particular U.S. local news and digital reporting. I have the drive of a hard-nosed reporter, the discipline of a product manager, the nimbleness of an entrepreneur, and the big-picture grasp of a pragmatic visionary. In a constantly shifting media and tech landscape, a sense of mission gives me clarity in ambiguous circumstances. I\'ve been an indefatigable behind-the-scenes team leader with a proven track record in collaborating with global teams in product, engineering, marketing, sales, public relations; I\'ve been honored to receive stellar peer and partner reviews. My storytelling discipline serves me well in leading and executing editorial and product ventures.My pop anthropology approach, with the ability to pivot from thoughtful analyses to humorous observations, has made me a favored media guest and a lauded moderator at fiction conferences. I have an internet-honed knowledge of culture, A&E, news and lifestyle based on personal reporting and big-data trends analysis.Specialties: Product Development | Audience Growth | Content Strategy | Editorial Management | Technological Innovations | Search insights | Media Spokesperson | Features Projects | Storyteller | Trendspotting | Cultural Analyses

Experience

1. Project Manager, Ai Adoption and Solutions

   Rakuten

   Mar 2026 — Present · San Francisco, CA, US

   Act as a key liaison between Rakuten’s America AI & Data Division (AIDD) and various internal business units. Translate complex business needs into clear, actionable AI service and tool adoption plans. Serve as a product manager for internal AI service offerings, overseeing their lifecycle from ideation and definition to rollout and continuous improvement. Organize and facilitate events and workshops to foster AI literacy and collaboration. Leverage a creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view.

Education

• University of California, Berkeley

  Seminar, Knight Center Multimedia Training

• University of California, Berkeley

  MJ, Journalism

• University of Southern California

  WKC Fellow, Covering Entertainment in the Digital Age

• University of California, Berkeley

  Master's degree, Journalism