Vera Meazzi

WORK HISTORY

EDUCATION

SKILLS

ABOUT VERA MEAZZI

Innovation, change, and growth are at the heart of my work. With over 20 years of experience in the telecommunications sector, I focus on designing and improving customer experience through a data-driven approach, leveraging insights and methodologies such as design thinking. I believe that transforming an experience starts with listening to the customer, turning feedback and data into insights that create value for both businesses and people. By analyzing processes, testing solutions, and benchmarking experiences against industry standards, every interaction can be optimized strategically. I have strong experience in managing complex projects and leading multidisciplinary teams, combining analytical and design strategies. For over eight years, I have been responsible for diverse teams, coordinating challenging activities and ensuring the achievement of objectives. At the same time, I foster a collaborative environment that enables team members to grow, innovate, and contribute to the success of the project. What excites me most is the opportunity to experiment with new work models and support people’s growth. Learning never stops for me: I invest time each year in courses to refine and expand my skills. This continuous curiosity allows me to tackle new challenges with agility and bring innovation to the environments in which I operate. I believe success comes from adaptability and collaboration, bringing together expertise, experience, and strategic vision.