Veonne Anderson

About Veonne Anderson

My greatest successes involved helping people - and will always be just that. Whether I\'m assisting my Clients using the latest & greatest software for their business scalability or telling a story to give someone hope on their personal development journey, or submitting projects to NASA (find out more below)- my job will always be to help others through problem solving! In my Industry, problem solving is a must - and using software to make those problems automated, strategic for scaling or for the use of solving my client\'s needs: Software Solutions is my always a part of my lifestyle and my Clients have seen how my understanding of software has helped their businesses tremendously. I love building long term relationships with Clients and also my team mates - many know me as the Bubbly person in the office and always willing to help others. Some of my Star Qualities: · Excellent communication skills · Ability to create unique customer value proposition · Strong problem-solving capabilities · SalesForce Skills, Web Development Skills and Understanding of SAAS & PAAS · Award winning Team Member with great Collaboration Skills · Long Term Relationship Building & Account Management skills · Customer Solutions focused My understanding of Web Development, SAAS and background in 7+ years of Sales would make me a great candidate for a company that is looking for an enthusiastic Sales Engineer or Solutions Engineer on the quest for expressing Company Value, Meeting Goal Expectations and Enthusiasm spreading great news about a phenomenal product that outperforms their competitors!

Experience

1. Client Success Manager

   Storable

   Oct 2022 — Present

   Serves as a trusted advisor and main point of contact for assigned clients to ensure their success and satisfaction with SAAS products and services; Champions the clients’ needs to ensure a customer-centric approach across all touchpoints Develops and maintains strong relationships with clients by leveraging understanding of their business needs and goals; Proactively identifies opportunities to enhance their experience and drive value in alignment with strategic initiatives Conducts regular check-ins with clients to provide product updates, deliver training and support, and understand pain points to drive the deployment of solutions Collaborates cross-functionally with internal teams, including sales, product, and technical support, to address client needs, resolve issues, and drive product enhancements based on client feedback Facilitates the onboarding process for new clients as part of the implementation development team; Validates the client’s technical requirements to ensure the SaaS system is configured and customized to meet their business needs Analyzed key performance indicators (KPIs) related to client satisfaction, retention, and expansion; Delivered regular updates to leadership and key stakeholders

Education

• Cornell University

  Certificate in Women's Entrepreneurship, Business/Commerce, General

  2020 — 2020

• Careerist Internship Program

  Sales Engineer, Sales & Solutions Engineering

  2022 — 2022

• University of Valley Forge

  Associate of Arts - AA, Bible/Biblical Studies

  2010 — 2012