Venukeswari Ootla

About Venukeswari Ootla

Having Salesforce Developer around 9 years of experience in Salesforce CRM, Apex, and Lightning Web Components (LWC). Expertise in Sales Cloud, Service Cloud, and Experience Cloud, with a strong track record in designing and implementing scalable, user-centric applications. Proven ability to optimize business processes and deliver solutions that exceed expectations. • Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component. • Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. • Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making Component Context Aware as per business requirement. • Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications. • Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements. • Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler. • Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application. • Experience in integrating external web systems with salesforce using REST and SOAP web services. • Experienced in improving application performance by reducing retrieval times using Org and session cache • Experienced in deployments of Apex and VF pages across DEV, Test and Production instances. • Effective work of Data Migration using Import/Export wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects. • Created workflow rules that defined related tasks, email alerts, and field updates. Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals. • Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity. Expertise in Reporting, Customizing the Dashboard and Scheduling Dashboard Refreshing. • Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.

Experience

1. Salesforce Developer

   Intapp

   Feb 2024 — Present · NY, US

   Interacted with various business user groups to gather the requirements for Salesforce implementation and documented the Business and Software Requirements.• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.• Provided daily user support in managing users, creating and maintaining custom objects and fields, handling bulk data migration, maintenance of page layouts, and installation and support of App Exchange applications like Exact Target and Marketo

Education

• Grand Valley State University

  Master's Degree, computer and info science