Venkat Kosuri
Sr. Director - Q Branch | Trailhead 4-Star Ranger | Leadership Coach
- Role
- Sr Director at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Venkat Kosuri
Over 25 years of management experience in IT and IT Enabled Services, with a strong focus on Operations, Business Process Re-engineering and People Development. Exposure to multiple work streams including IT / Consulting / Marketing / Education and BPO / KPO. History of successful delivery in multinational setups in India, US, UK and Middle East. Developing strong processes and people capabilities at a global level.Significant experience in working with start-ups, global organizations and consulting firms. End to end CRM and Contact Center implementation, administration and enhancements.Specialties: Salesforce Platform and CRM, Demo Engineering, Sales support engineering, Rapid Prototype Development, Web Analytics, Marketing Analytics, Project Management, Contact Center Operations, Strategy, Coaching and Mentoring, Marketing and Knowledge Management.
Experience
Sr Director
Aug 2022 — Present · IN
Education
St. Mary's Junior College
Intermediate, Mathematics
1988 — 1990
IICT ZMHS
High School
1982 — 1988
Griffith University
MS (Information Systems), Computers, Management
1996 — 1998
Skills
- Bpo
- Leadership
- Lead Generation
- Vendor Management
- Competitive Analysis
- Marketing
- Start-Ups
- Strategic Planning
- Sap Crm
- Marketing Analytics
- Business Process
- Analysis
- Team Leadership
- Enterprise Software
- Management Consulting
- Nlp
- Solution Selling
- Pre-Sales
- Sales Operations
- Process Engineering
- Organizational Development
- Business Analysis
- Global Delivery
- Call Centers
- Business Development
- Business Process Improvement
- Software Project Management
- Management
- Crm
- Microsoft Crm
- Analytics
- Business Strategy
- Training
- Customer Satisfaction
- Strategy
- Outsourcing
- Process Improvement
- Consulting
- Business Intelligence
- Cross-Functional Team Leadership
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