Venkateshwaran T

About Venkateshwaran T

Seasoned professional with 15+ years of experience in Business Intelligence, Data Engineering, and Advanced Analytics, specializing in developing analytics & insights strategies across organizations. Proven track record in KPI management, data architecture design, and implementing data engineering solutions to drive business decisions.

Experience

1. Senior Business Intelligence Engineer

   Amazon

   Jan 2017 — Present · Chennai, IN

   Managed a global Data Analysts/Business Intelligence professionalacross India and Romania, supporting Operations, Finance, GraphicProduction, Marketing and Research teams.• Demonstrated leadership in guiding Business Intelligence teams throughdevelopment and production support life cycles, working with largedatasets, converting them into insightful data analysis while adhering toPrivacy polices (GDPR, HIPAA, DMA, P3P).• Developed and managed comprehensive KPI frameworks acrossmultiple business units, implementing root cause analysis methods toidentify and address performance variances.• Led the development of analytics and insights strategies aligned withorganizational goals, resulting in improved data utilization and decision makingprocesses.• Managed end-to-end projects, including requirement gathering,planning, estimations, conflict anticipation, resource allocation, andseamless delivery oversight, ensuring timely completion, budgetadherence, and stakeholder satisfaction while proactively mitigatingrisks and resolving issues.• Designed and implemented enterprise-wide data engineering methodsand processes, creating data models and standards that govern datacollection, storage, and integration.• Led technical enhancement of cross-channel customer survey processby implementing Qualtrics Library feature and Approvals tool, reducingcycle time from 60 to 15 days, eliminating 7.5 hours of manual work, andsaving 200 production hours annually.• Completed 3 Kaizen projects to automate manual efforts for surveycreation, invoice tracking, and expense tracking, saving 2 FTEs annually.• Performed cohort analysis to identify customer cohorts based onpurchasing and engagement behaviour, improving new customeracquisition and proposing customer categorisation (power, light,medium, and lapsed users) for tailored campaigns to boost sales andcustomer engagement.

Education

• Loyola College

  Bachelor’s Degree, Biotechnology

  2007 — 2010

• Pondicherry University

  Master of Business Administration (M.B.A.), Operations and Supply chain management

  2013 — 2015