Venkatesh Pudari
Network Support Technician | Cisco | LAN/WAN | Routing & Switching
- Role
- Network Technician at FedEx
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Venkatesh Pudari
Network Engineer with 7+ years of experience in designing, implementing, and supporting secure, high-performance network infrastructures across enterprise and healthcare environments. Skilled in Cisco, Palo Alto, and AWS networking, with hands-on expertise in LAN/WAN, BGP, OSPF, SD-WAN, VPN, and firewall security. Proven track record in optimizing network performance, improving uptime, and enhancing cloud connectivity through automation and monitoring tools such as SolarWinds, Wireshark, and Ansible. Adept at collaborating with cross-functional teams to deliver HIPAA-compliant, scalable, and resilient network solutions aligned with business needs.
Experience
Network Technician
Feb 2026 — Present · US
Supported end users with day-to-day IT issues across Windows and macOS environments • Reduced downtime by quickly resolving break/fix issues for PCs, laptops, printers, and desk phones • Configured new devices and ensured smooth onboarding for employees • Troubleshot BIOS, drivers, OS, FedEx software, encryption, and password issues • Assisted users with OneDrive migrations, OneNote sharing, and data recovery attempts • Diagnosed LAN/WAN connectivity problems and basic cabling issues • Installed and configured printer drivers, IP printing, and cloud printing • Acted as a liaison between users and FedEx IT teams (Infosec, networking, email, wireless) • Followed strict asset disposal and data security standards • Delivered professional face-to-face support in a campus walk-up environment
Education
Nigama Engineering College
Diploma in electronics, Electrical, Electronics and Communications Engineering
2016
Christian Brothers University
Master's degree, Business, Management, Marketing, and Related Support Services
Jawaharlal Nehru Technological University
Bachelor of Technology - BTech, Electronic communication engineering
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