Balaji Venkatesan
Application Development Manager at Accenture
- Role
- Delivery Manager at Accenture
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About Balaji Venkatesan
Energetic, trusted, customer-oriented Program manager and strategic solutions provider…
Experience
Delivery Manager
Aug 2017 — Present · Woodlandhills, CA, US
Accountable for managing the delivery of contracted outsourced services (business process & information technology) to clients with account revenues more than US $5 million annually- Serves as the primary point of contact to the client(s) regarding overall and day-to-day service delivery- Ensures that implementations & ongoing services are delivered on time and meet client requirements by maintaining tight control over the project schedule, risks, scope of work and budget- Builds and maintains strong client relationships, and participates in client meetings regarding performance to ensure client satisfaction- Promotes the organization\'s capabilities and works to achieve contract extension or to win additional business within the account
Education
Dr M G R Educational and Research Institute
Engineer’s Degree
University of Madras
Bachelor's degree
Skills
- Mainframe
- Tableau
- IT Operations
- Process Improvement
- Requirements Analysis
- Itil Process Implementation
- Ibm Db2
- Service Delivery
- Agile & Waterfall Methodologies
- Business Analysis
- Software Development Life Cycle (Sdlc)
- Itil Process
- IT Management
- IT Service Management
- Vendor Management
- Resource Management
- Scrum
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