Venkata Naveen
Software Development Engineer in Test @Charter Communications
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WORK HISTORY
Software Development Engineer in Test @Charter Communications
Overland Park, KS, US
As a QA Test Lead at Charter Communications, I spearheaded the end-to-end validation of enterprise-level fraud detection systems, focusing on secure, high-volume transaction flows. My role involved developing data-driven test strategies and rule validation scenarios using tools like Provenir and SOAR, ensuring accurate identification of fraudulent activities across diverse customer segments.To accelerate and enhance the QA lifecycle, I integrated Generative AI (GenAI) into core testing workflows. I utilized LLMs to auto-generate test cases and test data based on fraud rule specifications, significantly improving coverage and reducing manual effort. I also leveraged GenAI to prioritize regression suites based on rule impact, and employed prompt engineering techniques to automate mapping between business logic and technical test scripts.Working closely with fraud analytics and data science teams, I aligned QA validations with evolving risk models and behavioral patterns. I also designed real-time transaction simulations to validate fraud alert triggers, while using GenAI insights to detect edge-case anomalies and improve rule robustness.By combining deep domain knowledge in financial systems with AI-driven testing innovation, I delivered a scalable and intelligent QA framework that enhanced fraud detection accuracy, reduced false positives, and supported continuous validation in a CI/CD environment.Lead mobile automation across iOS and Android using Appium + Robot Framework; create keyword-driven suites and reusable Python libraries. Write Python scripts to validate authentication, payments, and notifications on native and hybrid apps.•Built and maintained data-driven test frameworks using Python and SQL for continuous validation within CI/CD pipelines (Jenkins, Git, Azure DevOps). Tested APIs between Opera PMS and external systems using Postman, ensuring secure and seamless data exchange.
EDUCATION
Jawaharlal Nehru Technological University, Kakinada
b.tech, Computer Science
University of Central Missouri
Master's degree, Computer Science
ABOUT VENKATA NAVEEN
My career began at Chamarthy Data Solutions in India, where I transitioned manual testing processes to automation using Selenium WebDriver. This role sharpened my expertise in functional and regression testing, while also expanding my skill set into mobile testing across Android and iOS using Appium. Working in Agile environments, I ensured robust test coverage and early defect detection across product cycles.At HCL Tech, I advanced into a leadership role, where I led DevOps test automation initiatives and reduced the gap between internally discovered bugs and customer-reported issues. I integrated automated test suites into CI/CD workflows, improving release stability and speed. Mentoring junior engineers was a key part of my responsibility, with a focus on database validation, API testing, and Selenium scripting best practices.During my tenure at Virtusa, I architected scalable automation frameworks that integrated Tosca and Selenium for both UI and API validation. My work resulted in a 30% reduction in manual testing efforts, significantly accelerating project delivery and boosting test reliability. I also leveraged Postman and RESTful APIs to ensure seamless backend integration and response validation.In parallel, at Charter Communications, I hold a QA Test Lead role for fraud detection systems. Here, I manage end-to-end testing for real-time transaction validation, integrating with fraud analytics and engineering teams to ensure accuracy across SWIFT, ACH, and ISO 20022-based financial workflows. My role involves developing test strategies, performing regression analysis, and ensuring seamless integration of fraud rules within production systems.To stay at the forefront of innovation, I’ve recently expanded into Generative AI (GenAI). I am actively exploring the use of LLMs to automate test case generation, smart defect triaging, and intelligent test data creation. I am working on integrating GenAI-assisted tools into traditional test automation pipelines, aiming to increase coverage, reduce script maintenance, and support decision-driven testing in Agile environments.With a blend of deep QA expertise, automation leadership, and AI-driven innovation, I’m passionate about delivering high-quality software that scales with business needs while embracing next-gen technologies like GenAI to drive smarter and faster testing outcomes.
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