Venkata Kumar
Data Center Technician | Rack & Stack | Hardware Break-Fix | Linux/Windows | CCNA | Masters in Computer Science
- Role
- Datacenter Technician at AbbVie
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Venkata Kumar
I am a Cloud Engineer with over 4 years of experience designing, automating, and managing…
Experience
Datacenter Technician
May 2024 — Present · US
Prepare, rack, stack, cable, label, and asset-tag network, server, and storage equipment per deployment standards and PCNs.• Diagnose and replace failed hardware (memory, disks, NICs, PSUs) using approved break-fix procedures; conduct post- replacement verification.• Respond to ServiceNow/Zabbix alerts, perform diagnostics, resolve incidents per SLA and KPI performance targets.• Updated work logs and deployment docs in Jira/Confluence to align with SOPs.• Provide 24/7 rotational coverage (nights, weekends, holidays) to maintain uptime in an IT Critical Environment.
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