Venkat Akkinapalli
Senior Business Transformation Lead Head of @Kiwibank
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WORK HISTORY
Senior Business Transformation Lead Head of @Kiwibank
EDUCATION
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration (MBA), Finance, Strategy
Andhra University
Bachelor of Engineering - BE, Electrical and Electronics Engineering
ABOUT VENKAT AKKINAPALLI
Dynamic and results-driven digital leader with 12 years of banking experience in product management, technical delivery, and strategic stakeholder engagement. Proven track record in transforming customer experiences through innovative technology solutions and agile methodologies. Adept at leading cross-functional teams to deliver complex initiatives that align with organisational goals. Passionate about driving cultural change and continuous improvement in fast-paced environments.•Strategic Leadership: Spearheaded multiple high-profile digital transformation initiatives, including the Modern Digital Banking (MDB) platform, Modern API Capability, and Mortgage Application Submission API, aligning with Kiwibank’ s long-term goals.•Stakeholder Management: Engaged with senior leadership, while representing key initiatives in Transformation Steerco and business working groups. Fostered collaboration across Retail, Business Products, Operations, and Technology.•Agile Delivery Expertise: Led cross-functional teams (up to 9 squads) in iterative, customer-centric delivery, promoting agile methodologies, rapid iteration, and demonstrable progress across digital banking channels.•Change Management: Collaborated with Change Managers to develop a new MDB change strategy, building Kiwibank’ s Change Practice methodology beyond big-bang releases to support iterative delivery of digital initiatives.•Technical Leadership: Established the Modern API domain, reducing reliance on legacy systems and setting up a cloud-based integration platform. Introduced democratised design processes within engineering teams, empowering decision-making and reducing bottlenecks.•Risk Mitigation & Compliance: Identified and addressed key-person dependency and process inefficiencies within critical systems (e.g, CRS reporting, SWIFT, TMS), ensuring compliance and improving business continuity.•Customer-Centric Innovation: Delivered groundbreaking capabilities such as Modern Digital Banking and Mortgage application submission API, improving user experience while scaling services efficiently.
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