Venice Kane
Certified EpicCare Ambulatory/MyChart/Certified Epic ClinDoc Analyst / Sr.Systems Analyst, Master Project Manager, LIS/IS Analyst, Clinical Application Manager
- Role
- Allscripts Command Center Support Analyst - Information Technology at HCTec
- Location
- Corona, CA, US
- LinkedIn followers
- 500 followers
About Venice Kane
A detail-oriented leader with strong communication skills. Ability to add value to organizations by empowering staff as an agent of change. Able to quickly grasp business processes, execute resolutions, reduce operating costs, while improving productivity. Extensive Healthcare Administration background, experience in Managed Care & Government Patient Accounts, Implementation of the Electronic Medical Record, Process Re-Engineering and Project Management.Specialties: EPIC Systems, Allscripts, Meditech, eClinical Works, McKesson HPF. Healthcare Administration, Revenue Cycle Management, Digital Health initiatives, Health Information Management, Technology Management, Managed Care & Government Patient Accounts, Implementation of the Electronic Medical Record, Process Re-Engineering and Project Management, PMBOK, Lean, Agile, Scrum Methodologies, Laboratory Information Systems, Instructional Design and Training, Financial Services Professional. Tax Preparer, Insured and Bonded Notary Public
Experience
Allscripts Command Center Support Analyst - Information Technology
Apr 2014 — Present
Provide technical support to Physicians, Implementation consultants and Super Users during system activation and upgrade • Provided command center triage, issue resolution and worked within established change control procedures for the system build• Provided remote desktop help desk support and troubleshooting to end users via Dameware and reported cases to software vendors. • Provide system security, user access and account configuration and Active Directory configuration• Provide Allscripts system administration Ambulatory 11.4 and SCM Acute 6.1 and Allscripts Document Management and Prenatal modules• Provide Ambulatory end user support as well as on site troubleshooting, Education and Command Center Help Desk triage and issue resolution.Administer and support ancillary software systems and interfaces: Athena, Sorian, Meditech, IDX, MedflowManage XenApps via Citrix
Education
DeVry University
BA, Technology Management
2007 — 2011
California State University, Northridge
Organizational Psychology
Keller Graduate School of Management of DeVry University
MBA, Project Management
2013 — 2015
Keller Graduate School of Management - San Jose Center
Project Management
DeVry University
Information Technology Project Management
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