Vence Bonham
Endpoint Systems Manager @Sierra Club
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WORK HISTORY
Endpoint Systems Manager @Sierra Club
Washington, DC, US
Oversee the DC office network and AV infrastructureProvide concierge IT support to the CEO and senior leadershipManages the IT Operations user support activities for our 800+ usersManages a 4-person help desk team, delivering exceptional customer serviceImplement and manage tools for optimal endpoint configurationMigrated ITSM from IssueTrak to Jira resulting in $18k/yr in savings
EDUCATION
University of Michigan College of Literature, Science, and the Arts
Bachelors
ABOUT VENCE BONHAM
Highly experienced IT professional with 14+ years in IT operations and network systems. Skilled in Google Workspace, Microsoft 365, and Apple Mobile Device management. Proven track record in delivering exceptional user support, troubleshooting complex issues, and optimizing IT infrastructure. Adept at fostering a collaborative work environment and implementing innovative solutions for seamless network operations.email: v•••••••@gmail.com
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