Vemula Shruthi
Technical support
- Role
- Senior System Executive at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Vemula Shruthi
Holding a Bachelor\'s degree in Computer Science, my role as a Senior System Executive at Cognizant harnesses the power of Azure VDI and ServiceNow to streamline IT operations and enhance service management. Our team\'s dedication to incident response and 24x7 system administration safeguards the fulfillment of stringent SLAs and keeps customer satisfaction scores high.Valuing continuous improvement, we have established operational excellence as a bedrock of our service delivery. The collaboration and communication skills developed through my tenure strengthen our team\'s ability to align solutions with organizational values and drive innovation from a foundation of technical competence and diverse perspectives.
Experience
Senior System Executive
Nov 2021 — Present · Hyderabad, IN
Skills: Technically Competent • Incident Response • 24x7 • System Administration • Customer Satisfaction (CSAT) • Attention to Detail • Service-Level Agreements (SLA) • ITService Management • ITIL • Azure vdi • ServiceNow
Education
St. Anns College for Women
Bachelor's degree, Computer Science
Sri Gayatri Jr College
Intermediate, Mpc
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