Velvet Ruiz

Experience

1. Human Resources Generalist

   Priority Ambulance

   May 2024 — Present

   Support the execution of full-cycle recruitment, offer letters, background checks, onboarding, and orientation processes for EMS personnel across multiple locations.Lead biweekly new hire orientations; process I-9s, E-Verify, and onboarding through Paycom and TraumaSoft.Manage and resolve complex employee relations matters including investigations into sexual harassment, discrimination, and policy violations from intake through resolution.Administer FMLA, leaves of absence, and relocation processes in compliance with federal and company policies.Played a critical role in a high-volume staffing initiative, onboarding over 800 EMTs, paramedics, and drivers within a two-month window.Coordinate monthly travel to Virginia to provide on-site HR support for regional operations.Oversee voluntary and involuntary separations, ensuring accurate execution of exit processes and related documentationDrive employee engagement by organizing recognition and team-building events to enhance morale and retention.Offer HR support and guidance to management, serving as a reliable source for disciplinary actions, benefits, company policies and all HR- related matters

Skills

• Microsoft Office
• Job Coaching
• Interviews
• Hiring
• Job Fairs
• Applicant Tracking Systems
• Technical Recruiting
• Job Descriptions
• Management
• Team Building
• Interviewing
• Talent Acquisition
• Recruiting
• Sourcing
• Leadership
• Customer Service
• Training
• Human Resources
• Internet Recruiting
• Temporary Placement
• Employee Relations