Velmon Weaver
General Manager @Twenty Four Seven Hotels
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WORK HISTORY
General Manager @Twenty Four Seven Hotels
Los Angeles, CA, US
EDUCATION
University of Houston
Bachelor of Business Administration - BBA
ABOUT VELMON WEAVER
With over 10 years of experience in the hospitality industry, I am a passionate and driven leader who strives to deliver exceptional service and revenue results for my properties. I have a strong background in business administration, team building, and customer satisfaction, and I enjoy creating memorable and positive experiences for guests, employees, and stakeholders. As the General Manager, I am responsible for overseeing all aspects of the hotel operations, from financial management and marketing to guest satisfaction and quality assurance. I work closely with the Regional Revenue Manager to develop and implement effective pricing and demand strategies, using the Opera and Synxis systems to optimize occupancy and rate. I also ensure that the hotel meets and exceeds the brand standards, as well as the health and safety protocols. I foster a collaborative and supportive work environment, where I coach and empower my staff to achieve their goals and deliver excellent service. I also respond to guest feedback and complaints in a timely and professional manner, and establish service recovery guidelines to ensure complete guest satisfaction.
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