Veereshwar Panchangmath

About Veereshwar Panchangmath

A dynamic professional experience of 22 years in the areas of Operations Management, Risk Management, Client Relationship Management, Performance Management, People management and vendor management.Presently working with Altisource Business Solutions as Senior Manager. Proficient in managing & leading teams for running successful process operations & delivering excellent customer services.Experienced in developing procedures, process controls, and service standards for business excellence. Acquired deep domain knowledge on various banking sub-divisions, viz, Collections process, Credits & Risk Services, Overdraft process, Credit Card services, Electronic Payments and US Mortgage services. Possess excellent interpersonal, communication, Planning and organizing skills with proven abilities in team management and customer relationship management.

Experience

1. Executive Director

   Wells Fargo

   Oct 2020 — Present · Bengaluru, IN

   Manage Underwriting Support Functions –Manage Underwriting support Processes, supporting Home Mortgage Consultants /Home Loan Processers to review loan documents, update the Income analysis system and prepare quality customer files to assist Underwriters make a decision at Initial Risk Review • Risk and Control Management – Identifying process gaps and implementing adequate controls/measures to minimize operational, regulatory and compliance risks. Minimize risks by adhering to internal control standards, implementing audit recommendations and observations. • Lead strategic direction in the control design to effectively mitigate risks through execution of the Risk and Control Self-Assessment (RCSA) program. Timelines and SLA Management – Ensure adherence to SLA, includes coordination with other related functions to achieve the organization level objective. • Team Management – Manage teams in Bangalore, Hyderabad and Chennai locations. Effective workforce management to ensure optimal utilization of resources, consistent improvement in productivity and quality output. Driving and motivating the team through high level of engagement and employee developments through personal development plans • Process Improvement – Drive continuous improvement of the processes to increase efficiency, team productivity and quality output. Develop Policies and Procedures for effective management of Pre Underwriting process • Project Management - Work on strategic projects and manage the execution of all the work-streams/projects that are critical to achieving long-term objectives. • Deliver Data-driven, Digital Experiences to customers –Create a pipeline of opportunities to use technology and data for improving process efficiency/ team member experience. Improve process/product efficiency through system integrations and automations initiatives. • Drive Long-term sustainable profitability - Increase actual capacity by improving efficien

Education

• Karnatak University

  Bachelor of Commerce (B.Com.), Accounting and Business/Management

  1995 — 1999