Suresh Thota
Sr Information Technology Leader @ Charles Schwab | Digital Transformation, Software Development, Servant Leader, Cloud computing, AI/ML
- Role
- Sr Manager Software Development & Engineering at Charles Schwab
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Suresh Thota
I am a Technology Executive with over 18 years of experience driving data-driven omni-channel Customer and Associate experiences, enabling scalable, reliable, highly available futuristic applications for CX and UX. I manage the technology teams responsible for cloud computing, and digital transformation. I have a master\'s degree in computer science and certifications in Azure, agile and ITIL methodologies, which enable me to deliver outstanding customized solutions that satisfy the requirements of end-users and stakeholders.My areas of expertise include AI/ML operations, automation, continuous process improvement, site reliability engineering, enterprise architecture, IT service management, data analytics, business intelligence, microservices, APIs, and vendor management. I have successfully reduced incident volume and MTTR by 40% and 50% respectively, delivered $10 million of business value with new features in POS, and worked with cross-functional teams to develop and execute technology roadmaps that support the ongoing success and growth of the business. I am passionate about leveraging AI and cloud technologies to transform the retail and banking industries, and I strive to foster a culture of diversity, inclusion, and collaboration among my team and partners.
Experience
Sr Manager Software Development & Engineering
May 2022 — Present · NC, US
Major Accomplishments• Leading an Agile delivery environment and implementing Continuous Delivery.• Involved in once in a life time TDA integration, built teams to manage Scalable, reliable and highly available systems for significant increase in transaction volume due to TDA integration to Schwab.• Repat Contractors to full time conversions in increase inhouse knowledge and reduce FOEX spendings.• Delivered cloud solutions and migrated environment from OnPrem → PCF → GCP.• Involved in design and implementation of Kafka to replicate data between zones/environments.• Managed overall project deliverables and commitments per SaFe Agile in On-site, Near Onshore, Offsite model.• Instrumental in partnering with Product Managers to build product life cycle and 5-year roadmap.• Mentored/Coached IT Managers and Individual contributors.• Showcased the ability to execute at scale in a dynamic environment Built strong relationships and promoted collaboration in cross functional teams.• Identified talent and build high performing teams.• Demonstrated strong influencing, negotiation, and problem-solving skills.
Education
Texas A&M University-Kingsville
Master's degree, Computer Science
2007 — 2009
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