Veera Venkata Chowdary Maddipati
Consultant @Deloitte
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WORK HISTORY
Consultant @Deloitte
Hyderabad, IN
ServiceNow Developer
EDUCATION
Sri chaitanya junior college, rajahmundry
Intermediate, MPC
MVGR College of Engineering
Bachelor of Technology - BTech, Chemical Engineering
Sri harshavardhana public school, Rajanagaram
Secondary school education, Secondary Education
ABOUT VEERA VENKATA CHOWDARY MADDIPATI
ServiceNow developer with around 4 years of experience across diverse facets of IT Service Management (ITSM). Proficient in Incident, Problem and Change Management coupled with extensive expertise in Knowledge Management, Business Rules, and REST API Integrations in ServiceNow along with Capacity, Event and Availability Management. I am a Certified ServiceNow Administrator, CIS-ITSM and ITIL V4 Foundation.Profile Summary:Experience in development/Customization of the core applications such as Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog and REST Integrations.Good Experience in Client and Server-side scripting.Experience in ITSM implementation, particularly incident and change management.Experience working on ITIL/ITSM Processes like Incident, Problem, Change, Event, Capacity and Availability Management.Handling the clients with Requirements, Solutions and Knowledge sharing in ServiceNow.Good Debugging and Issue Identification skills.Experience on configuring and modifying workflows in ServiceNow.Experience working on creating advanced Excel and Power BI dashboards.
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