Susendeep Veerabhadra
Quality & Operations Leader @ Amazon | Supply Chain, E-commerce | Driving Process Excellence & People Growth | Lean, Data-Driven Decision Maker | Sustainability Advocate
- Role
- Quality Manager, Artificial General Intelligence at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Susendeep Veerabhadra
Quality and Operations leader with 9+ years of experience driving high-performance teams, managing large scale operations, building QA frameworks and leading training/enablement initiatives in AI/ML and Last Mile Delivery Operations. Proven expertise in designing and implementing quality governance systems, driving data-driven decision making, and creating feedback loops that link QA insights to training effectiveness. Experienced in managing through multiple layers of leadership and collaborating with Product, Science and Ops to scale safety-critical, high-precision operations.
Experience
Quality Manager, Artificial General Intelligence
Aug 2025 — Present · Hyderabad, IN
Lead site-wide Quality Operations for IN region, directing ~140 associates, through 8 Quality Audit Managers and 10 Quality Specialists to deliver high-precision quality audits across 500+ AGI workflows consistently meeting SLA and compliance standards.• Manage audit quality for third-party vendors, establishing calibration mechanisms and quality scorecards to standardize QA outcomes and ensure alignment with global AGI quality benchmarks.• Drive cross-functional collaboration with AGI Science, Product, and Ops leaders, translating QA insights into model training improvements, tooling enhancements and workforce enablement strategies.• Lead large-scale change management initiatives, enabling seamless adoption of new AI/ML workflows while maintaining SLA adherence and strengthening overall audit accuracy and operational efficiency.
Education
Sri Chaitanya College of Education
Mathematics, Science
2010 — 2012
Loyola Montessori High School
General Studies
1998 — 2010
Jawaharlal Nehru Technological University
Bachelor of Technology - BTech, Mechanical Engineering
2012 — 2016
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