Veera Raghavan

About Veera Raghavan

TRANSFORMATIONAL TECHNOLOGY LEADER | DIRECTOR OF TECHNOLOGY | AI, GOVERNANCE & ENTERPRISE ARCHITECTUREI don’t just build AI systems; I architect the human potential required to scale them.With 20+ years of experience leading cross-functional engineering and IT delivery programs, my career has been defined by a unique duality: TECHNICAL RIGOR and HUMAN-CENTRIC LEADERSHIP.🤖 The Technical Edge:I specialize in driving operational maturity in complex, distributed environments. From achieving SOC 2 TYPE II AND ISO 27001:2022 with zero non-conformance to filing 5 PATENTS IN AI, VR, AND IMMERSIVE STORYTELLING, I ensure that technology serves the business—not the other way around. The Leadership Edge:Beyond the code and compliance, I am a committed advocate for transformational coaching. For the past 6 years, I have led EVENT LEADERSHIP PROGRAMS globally, bringing an inquiry-based approach to the workplace. I’ve successfully: REINVENTED TEAM IDENTITIES: Transformed Service Desk \"ticket-takers\" into \"Platform Enablers\" by aligning their versatile skills with long-term tangible programs like Incident Management AI Agents. DISMANTLED \"HERO CULTURE\": Implemented L3 \"Buddy Groups\" to accelerate complex problem-solving and foster collective accountability.DRIVEN RESULTS VIA INQUIRY: Using my background as a TOASTMASTERS PRESIDENT and LANDMARK VOLUNTEER, I help teams discover their inherent strengths—resilience, confidence, and the ability to deliver under pressure. What’s Next?I am currently on my notice period through MARCH 12, 2026, and am seeking my next challenge as a VP OF TECHNOLOGY, CTO, OR HEAD OF AI OPERATIONS.If you are looking for a leader who bridges the gap between high-stakes AI architecture and a high-performance, inspired culture, let’s connect.CORE COMPETENCIES: AI Copilots (Rovo, Microsoft)| Governance & Risk (ISO/SOC 2/GDPR)| Enterprise Architecture | Global Team Leadership | SaaS Operations.

Experience

1. Director Technology Appen Ai

   Appen

   Sep 2025 — Present · IN

   About Appen AI: A global leader in AI training data and model evaluation, delivering high-quality, human-annotated datasets that enable organizations to build and refine sophisticated AI models at scale. With 20+ years of experience in AI data services, Appen provides complete AI lifecycle support including data collection, annotation, model testing, and optimization, ensuring AI systems are accurate, ethical, and inclusive. Trusted by leading technology companies worldwide for enterprise-scale AI solutions.Key Achievements:Leading technology strategy with a strong emphasis on AI-enabled operations, using Microsoft Copilot and Rovo for engineering documentation, control testing, and reporting.Driving compliance using Microsoft Entra, UpGuard, Sentinel, and Trelika, automating evidence collection and generating audit-ready dashboards.Achieved SOC 2 Type II and ISO 27001:2022 with zero non-conformance, using AI-assisted continuous monitoring and gap analysis. Strengthened IT Controls Policy framework with AI-driven alerts and real-time risk dashboards.Completed feasibility study for ISO 42001, including AI-assisted impact and readiness analysis.Integrated Jira–Workday workflows to support capitalization of development work using analytics and classification models.Used AI tools to analyze auditor queries and generate consistent, evidence-backed responses.Mentored global teams on safe and effective use of AI copilots for development, documentation, and operations.

Education

• Jawaharlal Nehru Technological University

  B-Tech, EEE

  1988 — 1992

Skills

• Global Delivery
• Oracle
• Team Management
• Pre-Sales
• Transition Management
• Program Management
• Business Analysis
• Business Process
• Process Consulting
• Vendor Management
• Sdlc