Vedika Dhanotiya
Relationship Manager @NoBroker Technologies | Ex‑Customer Support Executive | Elevating Client Retention Through Empathy & Strategy
- Role
- Relationship Manager at NoBroker.com
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Vedika Dhanotiya
Hi there! I’m Vedika Dhanotiya, a dedicated Relationship Manager at NoBroker Technologies with a BBA and hands-on expertise in customer support and CRM-autodialer systems. What I Do?With a foundation as a Customer Support Executive, I transitioned into managing high-volume inbound and outbound calls using CRM-integrated autodialer systems. I specialize in:Understanding client needs—ranging from property placements to subscription optimizationsDelivering tailored solutions that meet those needs efficientlyNegotiating and facilitating smooth operations across internal teams My Impact.Built strong client relationships through empathetic, proactive engagement that reduced churnAccelerated upsells and account growth, contributing to recurring revenueStreamlined response workflows by leveraging technology and process improvements My Philosophy.I believe in a customer-centric, strategic approach where clear communication, emotional intelligence, and operational effectiveness converge. Every interaction is an opportunity to reinforce trust and add value—whether onboarding a client, resolving issues, or enhancing their experience. Why It Matters?By combining empathy with data-driven methods, I create experiences that clients appreciate—and remember. If you\'re interested in how dedicated relationship management can drive results, I’d love to connect and exchange ideas. Let’s Connect! Want to discuss retention strategies? Interested in best practices with autodialer-driven outreach? Exploring the intersection of remote work and relationship building? Feel free to reach out anytime!
Experience
Relationship Manager
Jun 2025 — Present
Autodialer-powered outreach: Managed high-volume inbound/outbound calls via CRM‑linked autodialer. Client-focused solutions: Tailored property and subscription support, negotiated terms, and coordinated seamless handoffs. Revenue & retention: Drove upsells and improved response efficiency, strengthening client loyalty.
Education
Shree Bal Vinay Mandir
12th
2020 — 2021
Devi Ahilya Vishwavidyalaya (DAVV), Indore
Bachelor of Business Administration - BBA
2021 — 2024
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