Vedika Dayma

About Vedika Dayma

I am an Experienced Sales and Strategic Account Manager with a proven track record of cultivating client relationships, exceeding sales targets, and driving revenue growth. Proficient in devising strategic plans, negotiating contracts, and delivering exceptional customer service. Adept at identifying opportunities, implementing innovative sales tactics, and fostering long-term partnerships. Eager to leverage my expertise to drive success and expand business horizons.My Key objectives includes1.**Client Relationship Management:** Building strong rapport with clients to understand their needs, concerns, and objectives.2.**Customer Retention:** Ensuring ongoing satisfaction to retain clients and encourage repeat business.3.**Revenue Growth:** Identifying upsell or cross-sell opportunities within existing accounts to increase sales and revenue.4.**Account Expansion:** Expanding the scope of services or products offered to clients based on their evolving needs.5.**Problem-Solving:** Addressing any issues or challenges promptly to maintain a positive client experience.6.**Collaboration:** Working closely with internal teams to ensure seamless delivery of services and support to clients.

Experience

1. Strategic Account Manager

   Amazon

   Jan 2025 — Present

Education

• Calcutta University, Kolkata

  Bachelor of Commerce - BCom, Accounting and Business/Management

  2017 — 2020