Vedang Trivedi
Workforce Management (WFM) Analyst
- Role
- Workforce Analyst at Cognizant
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Experience
Workforce Analyst
May 2025 — Present · IN
As a Workforce Management (WFM) Analyst, I ensure efficient resource planning and operational excellence through accurate forecasting, scheduling, and real-time monitoring. My role involves analyzing data trends, optimizing staffing levels, and aligning workforce capacity with business goals. I collaborate with operations and leadership teams to enhance service delivery, manage adherence, and improve overall productivity. Using WFM tools and analytics, I identify performance gaps and provide actionable insights to support strategic decisions. My focus is on balancing service levels, employee engagement, and business efficiency to drive consistent, high-quality results across all operational functions.
Education
Chatrapati Sahuji Maharaj Kanpur University, Kanpur
Bsc, Mathematics
Apollo institute of technology kanpur
diploma in electrical engineering, Electrical
2014 — 2017
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