Ved Patel
Chatbot Developer @University Of South Florida Information Technology
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WORK HISTORY
Chatbot Developer @University Of South Florida Information Technology
US
Created and developed orchestrated & automated chat bots for university’s IT, Travel, and College of Public Health department using copilot studio, integrating Microsoft apps.• Developed Python scripts in Visual Studio to extract metrics, using Power BI for visualization in client meetings.• Implemented automation via Power Apps using JSON, integrating Azure AI Foundry models for targeted question handling. Used API to integrate different models from Azure AI Foundry.• Developed features and resolved issues, reducing phone calls and emails by 85% to minimize human effort. Increased user interaction satisfaction score to 4.4/5.0.
ABOUT VED PATEL
Currently pursuing a Bachelor of Science in Computer Science at the University of South…
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