Vebhav Anand
Captive - Outsourced - 3rd party Call Centre Operations || Healthcare, FMCG & E-commerce || D2C, B2C & B2B| Sales & Service delivery || Data Analytics || Digital Marketing
- Role
- General Manager at Cogent E Services
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Vebhav Anand
Strategic Operations Leader with 25+ years of expertise in scaling multi-geographic…
Experience
General Manager
Dec 2024 — Present
Education
The Frank Anthony Public School
ISC, Commerce
1976 — 1990
Shri Ram College of Commerce (SRCC)
B Com (H), Commerce
1990 — 1993
FORE School of Management, New Delhi
Master of Business Administration - MBA, Marketing
Skills
- Bpo
- Service Delivery
- Strategy
- E-Commerce
- Talent Acquisition
- Customer Experience
- Start-Ups
- Program Management
- Customer Satisfaction
- Negotiation
- Process Excellence
- Long-Term Customer Relationships
- Mis
- Employee Engagement
- IT Service Management
- Account Management
- Management
- Performance Management
- Crm
- Operations Management
- Vendor Management
- Leadership
- Call Center
- Outsourcing
- Process Management
- Information Technology
- Business Strategy
- Team Management
- Transition Management
- Soft Skills
- Sales
- Business Development
- Call Centers
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