Victoria Cordova
Regional HR Director @Transdev North America
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WORK HISTORY
Regional HR Director @Transdev North America
US
I lead regional human resources strategy and operations across five states, supporting more than 20 transportation, maintenance, and call center locations in a highly regulated, unionized environment. In this role, I partner closely with General Managers, HR Managers, and operational leadership to drive consistency, compliance, and culture transformation. My responsibilities include overseeing employee relations, workplace investigations, performance management, and organizational development while ensuring alignment with federal, state, and local employment laws. I leverage workforce analytics and HR business-intelligence metrics to identify trends, improve retention, and support data-driven decision-making. I also design and implement region-wide HR processes and standards that enhance operational efficiency and employee engagement. In partnership with corporate legal, safety, and compliance teams, I mitigate risk and maintain audit readiness across FMLA, ADA, I-9, and DOT/CDL requirements. Additionally, I support labor and union relations through contract interpretation, grievance resolution, and collaboration with union leadership, while mentoring and developing HR Managers to strengthen leadership capability and align people strategy with business objectives.
EDUCATION
University of Phoenix
Master of Business Administration - MBA, Business Administration and Management, General
The University
Business Administration and Management, General
The University
Master of Business Administration - MBA, Business Administration and Management, General
University of Phoenix
Bachelor’s Degree, Business Management
SKILLS
ABOUT VICTORIA CORDOVA
I hold an MBA and have applied my learning throughout my career.I’ve spent my career diving deep into HR, honing my skills in talent acquisition, employee relations, and compliance across a patchwork of states. My journey has been crafting and executing HR strategies that align with and propel business objectives. I’ve always believed that a clear vision is the cornerstone of success, and I’ve led high-performance teams to implement programs and drive cultural transformations that genuinely make an impact. One of the areas in which I take pride is using HR metrics to guide decisions. I’m passionate about data-driven insights and have seen firsthand how leveraging analytics can shape more effective strategies. I led the development of innovative retention strategies that reduced turnover rates and increased employee engagement by redesigning policies, procedures, and recruitment strategies. I’ve also pioneered cost-efficient benefits packages, leading to substantial savings and contributing to a more stable workforce. Navigating the complexities of labor relations and contract negotiations is another area where I’ve made a mark. My comprehensive knowledge of multistate compliance and policy development has been instrumental in steering organizations through tricky regulatory landscapes. Throughout it all, I remain committed to fostering inclusive work environments that drive diversity and excellence and ensure every employee feels valued and motivated.
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