Viridiana B. Taylor

WORK HISTORY

ABOUT VIRIDIANA B. TAYLOR

Passionate community leader with a robust track record in advocacy and a recent integration of financial expertise, seeking a role to leverage skills in financial strategy, communication, and problem-solving. As a Customer Relationship Advocate at Fidelity Investments, demonstrated exceptional empathy, communication, and problem-solving skills while servicing diverse customer needs and initiating networking efforts. Previous roles include Member Engagement Specialist at Community Care of North Carolina, where engagement with Medicaid members showcased effective communication and cultural sensitivity.Served as an Assistant Regional Supervisor/Team Lead at Carolina Community Tracing Collaborative, liaising with health departments, supervising and training a team of 300, and facilitating mentorship. In the role of Director at Alerta Migratoria Project (Alliance for Global Justice), developed an online platform for deportation defense, launched successful campaigns, and led advocacy efforts, establishing crucial relationships with governmental agencies and ally organizations.Extensive advocacy experience includes founding and directing Alerta Migratoria NC. Media interviews and op-eds on NPR, The American Prospect, Politico, and Cardinal & Pine, among others, along with speaking engagements at Fordham University, Vera Institute of Justice, and University of North Carolina-Chapel Hill, among others, showcase a commitment to public discourse. Notable honors include the Exemplary Hero Award from Telemundo and the Citizen Award from Independent Weekly.This summary encapsulates a diverse career, highlighting leadership in financial services, community engagement, and impactful advocacy efforts, all underscored by a commitment to effective communication, strategic planning, and continuous learning.