Jenny Vazquez
Senior Customer Success & Account Manager | Driving Client Retention, Revenue Growth & Scalable Success in SaaS + Healthcare Digital Marketing Solutions
- Role
- Senior Client Success Manager at Patientfy Ai
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Jenny Vazquez
I’m a Customer Success professional with 7+ years of experience driving retention, expansion, and client growth across SaaS, healthcare, and digital marketing.I specialize in owning the full customer lifecycle from onboarding to renewal and expansion, turning client relationships into long-term revenue drivers. I’ve managed a portfolio of 80+ accounts, improved onboarding efficiency to reduce time-to-launch and increased campaign performance through data-driven strategy across SEO and paid media.My experience includes CRM implementation (including GoHighLevel), lifecycle marketing, and performance optimization, supporting clients across med spa, healthcare, and physical therapy industries to increase conversions, streamline operations, and maximize ROI.I’m particularly strong at:• Managing high-volume, high-touch client portfolios• Driving retention and identifying expansion opportunities• Translating data into clear, actionable growth strategies• Partnering cross-functionally with sales, product, and operationsI’m known for building trusted client relationships, navigating complex accounts, and delivering a thoughtful, proactive experience at scale.Currently, I’m focused on growing within Customer Success roles where I can drive measurable outcomes, strengthen client partnerships, and contribute to long-term retention and revenue growth.
Experience
Senior Client Success Manager
Jun 2025 — Present · Austin, TX, US
As the sole client success/account manager at Patientfy, I manage a high-volume portfolio of dental and healthcare accounts, owning the full customer lifecycle from onboarding through renewal and expansion.I drive revenue growth by identifying expansion opportunities and cross-selling solutions aligned to client goals.I build and maintain strong client relationships, acting as a trusted advisor to improve retention and long-term account value.I collaborate closely with internal teams to relay client feedback and align on solutions.
Education
Fullerton College
English
2016 — 2020
California High School
High School Diploma, Independent Studies
2012 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.