Alex Vazquez
Executive Leader | COO-Level Strategy, Operational Efficiency & Business Transformation | Nonprofit & Social Enterprise Expertise
- Role
- Chief Operating Officer at Horizon Goodwill Industries
- Location
- Hagerstown, MD, US
- LinkedIn followers
- 500 followers
About Alex Vazquez
I’m a mission-driven executive with 15+ years of experience leading operational strategy, performance optimization, and team development across complex, multi-site environments. As a Chief Operating Officer, I’ve overseen more than $55M in revenue and led employees, successfully driving impact across retail, staffing, and contract services.My passion lies in aligning business systems with mission outcomes. I specialize in transforming underperforming operations into high-functioning engines of impact—leveraging data-informed leadership, Lean methodologies, and values-based team development. At Goodwill of Delaware & Delaware County, I increased net contributions in staffing services by over 40% in two years and improved retail output by 25% with minimal labor cost increase.I’ve led strategic planning alongside CEOs, launched new service lines, implemented enterprise-wide systems, and championed cultures of accountability and innovation. My approach combines empathy-driven leadership with rigorous performance management, producing results that benefit both people and the bottom line.I’m energized by opportunities to lead organizations through strategic growth, transformation, or operational realignment—especially where mission and metrics intersect.
Experience
Chief Operating Officer
Jul 2025 — Present · Hagerstown, MD, US
Education
Mount St. Mary's University
Master of Business Administration (MBA), Business Administration and Management, General
Mount St. Mary's University
Bachelor of Arts (B.A.), Sociology/Political Science
Skills
- Budgets
- Program Management
- Project Management
- Organizational Development
- Team Building
- Management
- Nonprofits
- Training
- Change Management
- Research
- Business Analysis
- Team Leadership
- Project Planning
- Leadership Development
- Event Planning
- Social Networking
- Risk Management
- Process Improvement
- Non-Profits
- Public Speaking
- Strategic Planning
- Employee Relations
- Event Management
- Fundraising
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